MAX digital issue with resident media submission during intake

Incident Report for Property Meld

Resolved

This incident has been resolved.
Posted Apr 08, 2026 - 19:09 EDT

Monitoring

A fix has been implemented and we are in the process of back filling the missed records.
Posted Apr 08, 2026 - 17:06 EDT

Identified

The issue has been identified and possible solutions are being implemented and tested.
Posted Apr 08, 2026 - 15:14 EDT

Investigating

We are currently investigating this issue.
Posted Apr 08, 2026 - 15:07 EDT
This incident affected: System.