Email notifications are not being sent

Incident Report for Property Meld

Resolved

The monitoring of the fix is proved and all email notifications are being sent successfully. We appreciate your patience.
Posted May 18, 2020 - 13:09 EDT

Update

We are continuing to monitor for any further issues.
Posted May 18, 2020 - 11:37 EDT

Monitoring

We have fixed the issue and current email notifications are being sent again. However, the team is investigating retrying previous messages. Again, thank you for your patience and understanding. We will continue to keep you updated.
Posted May 18, 2020 - 11:09 EDT

Update

Thank you for your patience. We have identified the issue with sending email notifications and we are applying a fix.
Posted May 18, 2020 - 10:14 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 18, 2020 - 10:13 EDT

Investigating

We are currently investigating this issue.
Posted May 18, 2020 - 10:12 EDT
This incident affected: Email and Text Notifications.